Frequently Asked Questions
What does LAJVERO sell?
We curate practical pet accessories for dogs and cats, with a focus on everyday usefulness, comfort, grooming, visibility, and travel.
Where do you ship?
Our launch focus is the United States. Product availability and delivery estimates can vary by item and destination.
How long does delivery take?
Delivery depends on the product, fulfillment location, and destination. We prioritize products with faster U.S. fulfillment and show the most accurate estimate available before checkout.
Will everything arrive in one package?
Not always. Items may arrive separately when they are fulfilled from different locations.
How do I track my order?
Tracking information is sent after fulfillment when it becomes available.
What if my order arrives damaged or incorrect?
Contact LAJVERO through the Contact page with your order number and clear photos so the issue can be reviewed quickly.
Can I return an item?
Eligible returns are handled according to the Returns & Refunds policy published on the store at the time of purchase.